Accessing our services
These pages are reviewed daily & updated with the latest information & advice as it becomes available.
We are sorry to say that, in line with government guidance, our office is temporarily closed. We'll be sure to let you know as soon as we are able to open up the building again.
In the meantime please be assured our staff are still on hand to provide our advice & support services via telephone & online. These contacts details are also available as a downloadable leaflet here.
All departments are available Monday to Friday from 10am - 4pm unless otherwise stated.
If this is your first contact with us then please email or phone us on:
or call: 01633 258 741
We will be able to discuss how we can best provide support for you.
If you know the department you wish to speak with then please use the numbers below:
(Mondays, Wednesdays & Fridays only)
Children & Young People's Team
Housing & Tenancy
EEA Migrants Housing Related Support
(Between 10am - 12pm & 2pm - 4pm)
Strategic and Organisational
If you need help outside of the above hours please contact the 24hr helplines below:
C.A.L.L. Mental Health Helpline for Wales: 0800 132 737 or
Text help to 81066
Samaritans: 116 123